We know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This Privacy Notice describes how Coolbuyshop.com and its affiliates (collectively “Coolbuyshop”) collect and process your personal information through Coolbuyshop websites, devices, products, services, online and physical stores, and applications that reference this Privacy Notice (together “Coolbuyshop Services”). By using Coolbuyshop Services, you are consenting to the practices described in this Privacy Notice.
What Personal Information About Customers Does Coolbuyshop Collect?
We collect your personal information in order to provide and continually improve our products and services.
Here are the types of personal information we collect:
Information You Give Us: We receive and store any information you provide in relation to Coolbuyshop Services. You can choose not to provide certain information, but then you might not be able to take advantage of many of our Coolbuyshop Services.
Automatic Information: We automatically collect and store certain types of information about your use of Coolbuyshop Services, including information about your interaction with content and services available through Coolbuyshop Services. Like many websites, we use "cookies" and other unique identifiers, and we obtain certain types of information when your web browser or device accesses Coolbuyshop Services and other content served by or on behalf of Coolbuyshop on other websites.
Information from Other Sources: We might receive information about you from other sources, such as updated delivery and address information from our carriers, which we use to correct our records and deliver your next purchase more easily.
For What Purposes Does Coolbuyshop Use Your Personal Information?
We use your personal information to operate, provide, develop, and improve the products and services that we offer our customers. These purposes include:
Purchase and delivery of products and services. We use your personal information to take and handle orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers.
Provide, troubleshoot, and improve Coolbuyshop Services. We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of the Coolbuyshop Services.
Comply with legal obligations. In certain cases, we collect and use your personal information to comply with laws. For instance, we collect from sellers information regarding place of establishment and bank account information for identity verification and other purposes.
Communicate with you. We use your personal information to communicate with you in relation to Coolbuyshop Services via different channels (e.g., by phone, e-mail, chat).
Advertising. We use your personal information to display interest-based ads for features, products, and services that might be of interest to you. We do not use information that personally identifies you to display interest-based ads.
Fraud Prevention and Credit Risks. We use personal information to prevent and detect fraud and abuse in order to protect the security of our customers, Coolbuyshop, and others. We may also use scoring methods to assess and manage credit risks.
What About Cookies and Other Identifiers?
Does Coolbuyshop Share Your Personal Information?
Information about our customers is an important part of our business, and we are not in the business of selling our customers’ personal information to others. We share customers’ personal information only as described below and with subsidiaries Coolbuyshop.com, Inc. controls that either are subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.
Transactions involving Third Parties: We make available to you services, products, applications, or skills provided by third parties for use on or through Coolbuyshop Services. We also offer services or sell product lines jointly with third-party businesses, such as co-branded credit cards. You can tell when a third party is involved in your transactions, and we share customers’ personal information related to those transactions with that third party.
Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders for products or services, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing payments, transmitting content, scoring, assessing and managing credit risk, and providing customer service. These third-party service providers have access to personal information needed to perform their functions, but may not use it for other purposes.
Protection of Coolbuyshop and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Terms & Conditions and other agreements; or protect the rights, property, or safety of Coolbuyshop, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
Other than as set out above, you will receive notice when personal information about you might be shared with third parties, and you will have an opportunity to choose not to share the information.
How Secure Is Information About Me?
We design our systems with your security and privacy in mind.
We work to protect the security of your personal information during transmission by using encryption protocols and software.
We follow the Payment Card Industry Data Security Standard (PCI DSS) when handling credit card data.
We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personal customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.
Our devices offer security features to protect them against unauthorized access and loss of data. You can control these features and configure them based on your needs.
It is important for you to protect against unauthorized access to your password and to your computers, devices, and applications. Be sure to sign off when finished using a shared computer.
What About Advertising?
Third-Party Advertisers and Links to Other Websites: Coolbuyshop Services may include third-party advertising and links to other websites and apps. Third-party advertising partners may collect information about you when you interact with their content, advertising, and services.
Use of Third-Party Advertising Services: We provide ad companies with information that allows them to serve you with more useful and relevant Coolbuyshop ads and to measure their effectiveness. We never share your name or other information that directly identifies you when we do this. Instead, we use an advertising identifier like a cookie or other device identifier. For example, if you have already downloaded one of our apps, we will share your advertising identifier and data about that event so that you will not be served an ad to download the app again. Some ad companies also use this information to serve you relevant ads from other advertisers.
What Information Can I Access?
You can access your information, including your name, address, payment options, profile information, and purchase history in the "Your Account" section of the website.
What Choices Do I Have?
If you have any questions as to how we collect and use your personal information, please contact us （email@example.com）. Many of our Coolbuyshop Services also include settings that provide you with options as to how your information is being used.
As described above, you can choose not to provide certain information, but then you might not be able to take advantage of many of the Coolbuyshop Services.
If you do not want to receive e-mail or other communications from us, please email us.
If you do not want to see interest-based ads, please email us .
In addition, to the extent required by applicable law, you may have the right to request access to or delete your personal data. If you wish to do any of these things, please email us.
Are Children Allowed to Use Coolbuyshop Services?
Coolbuyshop does not sell products for purchase by children. If you are under 18, you may use Coolbuyshop Services only with the involvement of a parent or guardian. We do not knowingly collect personal information from children under the age of 13 without the consent of the child's parent or guardian. Visitors under 13 years of age are not permitted to use and/or submit their Personal Information at any Site. We do not knowingly solicit or collect information from visitors under 13 years of age. If you are under 13 years of age, please do not submit any information to us. In the event that we learn that a person under the age of 13 has provided us with personal information, we will delete such personal information. Visitors older than the age of 13, but younger than their country's legal age of majority are permitted to use and/or submit their Personal Information only with parental supervision. We encourage parents and guardians to spend time online with their children and to participate and monitor the interactive activities of their children.
EU-US and Swiss-US Privacy Shield
If you have any inquiries or complaints about our handling of your personal data under Privacy Shield, or about our privacy practices generally, please contact us at: firstname.lastname@example.org. We will respond to your inquiry promptly. If we are unable to satisfactorily resolve any complaint relating to the Privacy Shield, or if we fail to acknowledge your complaint in a timely fashion, you can submit your complaint to TRUSTe, which provides an independent third-party dispute resolution service based in the United States. TRUSTe has committed to respond to complaints and to provide appropriate recourse at no cost to you. If neither Coolbuyshop nor TRUSTe resolves your complaint, you may pursue binding arbitration through the Privacy Shield Panel.
we sometimes provide personal information to third parties to perform services on our behalf. If we transfer personal information received under the Privacy Shield to a third party, the third party's access, use, and disclosure of the personal data must also be in compliance with our Privacy Shield obligations, and we will remain liable under the Privacy Shield for any failure to do so by the third party unless we prove we are not responsible for the event giving rise to the damage.
The Coolbuyshop Group Companies are subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC). We may be required to disclose personal information that we handle under the Privacy Shield in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
California Consumer Privacy Act
Categories of personal information collected. The personal information that Coolbuyshop collects, or has collected from consumers in the twelve months prior to the effective date of this Disclosure, fall into the following categories established by the California Consumer Privacy Act, depending on which Coolbuyshop Service is used:
identifiers such as your name, alias, address, phone numbers, or IP address;
personal information, such as a credit card number;
age, gender, or other protected classifications;
commercial information, such as purchase and content streaming activity;
Internet or other electronic network activity information, including content interaction information, such as content downloads, streams, and playback details;
geolocation data, such as the location of your device or computer;
inference data, such as information about your purchase preferences.
Categories of personal information disclosed for a business purpose. The personal information that Coolbuyshop disclosed about consumers for a business purpose in the twelve months prior to the effective date of this Disclosure fall into the following categories established by the California Consumer Privacy Act, depending on which Coolbuyshop Service is used:
identifiers such as your name, address, phone numbers, or IP address, for example if we use a third party carrier to deliver your order;
personal information, such as a credit card number, for example if we use a third party payment processor;
your age, gender, or other protected classifications, for example if you choose to participate in a survey distributed by a survey provider;
commercial information, such as the details of a product or service you purchased if a third party service provider is assisting to provide that product or service to you;
internet or other electronic network activity information, such as if we use a service provider to help us gather crash reports for analyzing the health of our devices and services;
geolocation data, such as providing a delivery partner the location of your vehicle in order to deliver a package if you use Coolbuyshop Key;
Right to Request Access to or Deletion of Personal Information: You may have the right under the California Consumer Privacy Act to request information about the collection of your personal information by Coolbuyshop, or access to or deletion of your personal information. If you wish to do any of these things, Depending on your data choices, certain services may be limited or unavailable.
No sale of personal information. In the twelve months prior to the effective date of this Disclosure, Coolbuyshop has not sold any personal information of consumers, as those terms are defined under the California Consumer Privacy Act.
No Discrimination. Coolbuyshop will not discriminate against any consumer for exercising their rights under the California Consumer Privacy Act.
Conditions of Use, Notices, and Revisions
If you choose to use Coolbuyshop Services, your use and any dispute over privacy is subject to this Notice and our Terms & Conditions , including limitations on damages, resolution of disputes, and application of the law of the state of Washington. If you have any concern about privacy at Coolbuyshop, please contact us with a thorough description, and we will try to resolve it. Our business changes constantly, and our Privacy Notice will change also. You should check our websites frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
Information You Give Us When You Use Coolbuyshop Services
You provide information to us when you:
search or shop for products or services in our stores;
provide information in Your Account (and you might have more than one if you have used more than one e-mail address or mobile number when shopping with us) or Your Profile ;
upload your contacts;
communicate with us by phone, e-mail, or otherwise;
participate in Discussion Boards or other community features;
As a result of those actions, you might supply us with such information as:
identifying information such as your name, address, and phone numbers;
your location information;
your IP address;
people, addresses and phone numbers listed in your Addresses;
e-mail addresses of your friends and other people;
content of reviews and e-mails to us;
images and videos collected or stored in connection with Coolbuyshop Services;
information and documents regarding identity, including Social Security and driver's license numbers;
corporate and financial information;
credit history information; and
Information from Other Sources
Examples of information we receive from other sources include:
updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily;
account information, purchase or redemption information, and page-view information from some merchants with which we operate co-branded businesses
information about your interactions with products and services o